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Hope for Peace CIC respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how personal information may be collected, used and shared when you interact with our website, submit an enquiry or follow a link to make a donation.
1. Who We Are
Hope for Peace CIC is a UK Community Interest Company working to raise awareness and support fundraising activities relating to humanitarian needs in Palestine.
Organisation: Hope for Peace CIC
Company number: 16144852
Website:www.hopeforpeace.co.uk
Hope for Peace CIC is expected to act as the data controller for personal information collected through its own contact form.
2. Information We Collect
When you contact us through our website, we may collect the following information:
- Your name.
- Your email address.
- The subject of your enquiry.
- The contents of your message.
Technical information, such as IP addresses, request details and diagnostic information, may also be processed by our hosting and infrastructure providers when you access the website or submit a form.
Please avoid including sensitive personal information in your contact enquiry unless it is necessary.
3. How We Use Your Information
We may use personal information to:
- Receive and respond to enquiries.
- Discuss fundraising and donation enquiries.
- Respond to potential collaboration requests.
- Maintain the security and reliability of our website.
- Comply with applicable legal obligations.
We do not intend to use information submitted through the contact form for unrelated marketing communications without an appropriate lawful basis and any consent required by law.
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), processing personal information requires a lawful basis.
Depending on the circumstances, relevant lawful bases may include:
- Legitimate interests:Responding to enquiries, managing communications and maintaining website security, where those interests are not overridden by individuals' rights and freedoms.
- Legal obligation:Processing information where required to comply with applicable law.
- Consent:Where consent is required for a particular activity, such as certain optional cookies or marketing communications.
The applicable lawful basis will depend on the purpose and circumstances of processing.
5. Donations and Payments
Our website provides links to an external donation service operated by SumUp.
When you select a donation link, you leave our website and interact with SumUp's payment platform.
SumUp may collect payment information and other personal details necessary to process a donation, subject to its own privacy information and applicable arrangements.
Our website's contact form does not collect payment card details.
You can reviewSumUp's websitefor information about its services and privacy practices.
6. Service Providers
We use, or plan to use, third-party technology providers to operate our website and communication services.
Amazon Web Services (AWS)
Our website infrastructure and contact form are designed to use AWS services, including:
- Amazon API Gateway for receiving contact requests.
- AWS Lambda for processing contact submissions.
- Amazon Simple Email Service (SES) for email delivery.
- Amazon S3 and CloudFront for website hosting and delivery.
These services may process technical information and personal data necessary to provide the relevant functionality.
SumUp
SumUp provides the external donation payment platform linked from our website.
The precise responsibilities and data-processing arrangements of each provider should be confirmed before publication.
7. International Data Transfers
Some service providers may process or access personal information outside the United Kingdom.
Where international transfers of personal information take place, appropriate protections must be considered in accordance with applicable UK data protection law.
The locations and safeguards relevant to our actual processing arrangements will be confirmed before publication.
8. How Long We Keep Information
Personal information should only be retained for as long as necessary for the purposes for which it was collected, including any applicable legal or operational requirements.
Retention arrangements for contact enquiries, related emails and technical logs are currently being reviewed and will be confirmed before this policy is published.
9. Data Security
We aim to protect personal information through appropriate technical and organisational security measures.
These may include encrypted communications, access controls, secure infrastructure configuration and monitoring.
No internet-based system can guarantee absolute security. We review the security measures appropriate to the information we process.
10. Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, depending on the circumstances.
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object to certain processing.
- Rights relating to automated decision-making.
You may also have the right to withdraw consent where processing relies on consent.
If you are concerned about how your personal information is handled, you can raise a complaint with theInformation Commissioner's Office (ICO).
12. Privacy Enquiries
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact Hope for Peace CIC.
The designated privacy contact email address will be added once confirmed by the organisation.
You can also visit ourContact pagefor general enquiries.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our activities, website services, legal obligations or data-processing practices.
When changes are made, the date shown at the top of this page will be updated.